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2310 Ponderosa Drive Suite 3 - Camarillo, CA 93010
Ship Reviews
Based on 20 reviews
Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.
Holiday cruise
December
Pros: beauty of ship, excellent food, cleanliness, friendly crew
Cons: No newspapers, no clocks in suites, less help in Verandah, poor Boutique offerings
Recommended: Yes
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December 1 cruise
December
Pros: Staff exceptional, service perfect
Cons: only 1 entrance to main dining room -
Recommended: No
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Grandeur review
June
Pros: Great restaurants, beautiful ship, friendly staff,
Cons: Too much salt in all soups and some other food
Recommended: Yes
Took 7 members of my family and all were impressed by the ship, its services and the quality of restaurants on board. Cabins were a bit smaller than on the Splendor but beautifully maintained by cabin attendants. Speaker series a bit disappointing after superior ones on previous sailings.
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Regent Grandeur review
May
Pros: Room was nice, service.
Cons: Excursions were not very good, heard a lot of complaining around the ship.
Recommended: No
Time in port ended too soon. We paid for a few small group excursions that ended up doing the exact same thing as the big group, and the tour guide didn’t even walk with us on one. The absolute biggest issue was NOT being able to hear the tour guides. Not sure why only one of our tours used the headphones, but it left us wishing we would not have even taken any sponsored excursions. If we cruise again on Regent I would likely not even participate with the excursions if they were like this trip, and definitely not pay for the small groups. We thought SM opportunities were an asset of Regent, but were a total disappointment.website mentioned Dyson hairdryers in suites so I left mine at home, only to be told we didn’t have one, not even to rent. Every river cruise and the last non-regent ocean cruise included dysons. For as much as we hear all cruise how Regent is 6 sultans service we didn’t feel the offerings afforded Regent to make this claim.
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The Grandeur was Grand!
May
Pros: Crew members were attentive to needs. Food was incredible!
Cons: Transfers between hotels both in departure (ran late not organized well paperwork not completed properly and turned away at the port). When leaving the ship to check into the hotel the lines were excessive and wait time to check in was extreme.
Recommended: Yes
I would go on another Regent cruise because things on the ship were great Some people that assisted with my needs really stood out William the concierge was fabulous when he helped arrange tickets for events in Barcelona. Hugo was fantastic when helping me download and print those tickets. Fast efficient and friendly! Lastly Kenza is a very gregarious helpful individual. I enjoyed meeting her and she definitely helped with my dietary needs!
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Will Book Another
May
Pros: Beautiful ship, great ports, superior hospitality, Intercontinental Hotel Barcelona was fabulous, most of the excursions were great, piano player dynamite,
Cons: Communication needs improvement
Recommended: Yes
The port we were taken to in Barcelona was a very long drive away from the city. Communication was lacking a few times (canceling Ibiza tour, explaining that the excursions do not always meet in the theater - we were early enough that we barely made the bus but a whole lot of others missed it), staterooms were fabulous but the vacuum was disgusting and needs replaced or refurbished (we never went barefoot on our floors), Westin Rome was not a great experience, wish all of the tour guides had audio sets as those that did were much easier to follow and understand,
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Wonderful Time on Regent !!
April
Pros: The Staff on the Ship, great food and drinks !!
Cons: They had a comedian on board and he was great, I would say they need a little more special entertainment.
Recommended: No
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