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Norwegian Star

Norwegian Cruise Line®

Ship Reviews

Overall Rating

Based on 24 reviews

Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.

Norwegian star

June

Pros: Staff was excellent!

Cons: Dining room food and tenders need much improvement.

Recommended: Yes

Main dining room service was slow and food often cold. Too many tenders. Original itinerary showed only one. Paamiut was a tender disaster!

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Great time but...

June

Pros: Staff was awesome. Friendly and helpful. Food was good.

Cons: Wifi. Some deserts

Recommended: Yes

Wifi did not work most of the cruise. Was finally fixed the last two days of the 10 day cruise. The deserts were good except for the cakes. They were always dry. Shout outs to Jeffrey and Rico in the Gatsby Bar; Russel at Proof Bar Best to Ivan who took care of my cabin and always had a smile.

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What Happened?

June

Pros: Production Shows, Ports of Call

Cons: Too many to list

Recommended: No

I have previously sailed on NCL, and this was the first time I was disappointed. Service in the Versailles was uncomfortably slow -- for breakfast, dinner and sea-day lunched. Over an hour for breakfast; over 90 minutes for lunch, and over 2 hours for dinner. The specialty restaurants were not much better. The internet service unreliable. Long lines that seemingly never moved. What happened to the nightly turn down service? My booking information stated that we would be tendering in only one port, but we tendered in a majority of the ports. [The tendering process in Paarmiut was a disaster. Hundreds of people stood in line for 45 minutes or more waiting for an officer to bring order to chaos]. Not knowing which ports were tender ports is a management failure. Hopefully, this cruise was an aberration, and my next experience will be better.

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Perfect size ship

October

Pros: Its still and a good size ship, that it does not gets crowded on seadays

Cons: When tendering to shore can get a little hectic if there are more ships at port.

Recommended: Yes

Really enjoyed our vacation on the ship. The staff is well trained, friendly, hard-working and goes all and beyond to please guests. The food is always delicious and lots to choose from. They also accommodate people with food intolerance issues. Cabins are good size and comfortable.

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Panama Canal Cruise

February

Pros: Excellent cruise

Cons:

Recommended: Yes

We had a fabulous time as we cruised on the Norwegian Star. The cruise director and his staff were very upbeat and thoroughly enjoyed their jobs. Enjoyed Captain Mattias and his wealth of knowledge. Entertainment was very good, especially the Production Cast Singers and Dancers.

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Norwegian Star

March

Pros: good cruise, great staff

Cons: Ship is getting old, and shows its age

Recommended: Yes

Great cruise with a great ships staff. Itinerary and all excursions were great.

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Christmas Cruise 2017

December

Pros: Awesome suite in the front of the ship with a huge balcony

Cons: Buffet food was not very good; and not great for a gluten-free person. Many of the staff we found to be rude or apathetic.

Recommended: No

The restaurants were very good and service in each was excellent. Outside of that, and our "butler" in our suite- who was wonderful - we found much of the staff to be less than welcoming, and sometimes rude and dismissive.

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